Is this covered by warranty?

Jess85 · 13-09-2009, 06:57 PM

my partner has a work car so i drive our xr4. the only time there is ever a passenger in the car is on weekends when he drives and im the pasenger.
i got in the car today (sitting in passenger seat) and i heard this strange noise. i looked down and the stitching on the seat has come apart between the cloth and the leather part on the side. would this be covered under warranty? i can see the foam etc under the seat through the tear

Fi.ES.TA · 13-09-2009, 07:57 PM

if its still covered by warranty then there could be a good chance
it will be repaired,but that all goes on how nice your dealer is
and the hardest thing is proveing its manufacturers default or own doing.

Smoke Pursuit · 13-09-2009, 08:57 PM

Should be fixed no questions asked. But they will probably sub it out to a motor trimmer to stich it up.. You wont get a new seat cover...

robjh80 · 14-09-2009, 12:50 PM

The guys overseas usually get them fixed up under warranty ... but Ford Australia? .. I would be surprised if they came to the party and fixed it.

Jess85 · 14-09-2009, 10:40 PM

good news guys. i took the car to the service dept at bfs work and they said it would be fixed. i was expecting them to just tell me to take the car to a motor trimmer etc but they said i'll get new fabric part for the seat and they'll organise to get it put in

fingers crossed they dont change their mind