Thread: Water Bill
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Old 31-01-2015, 02:58 PM   #33
cram_it_frog
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Join Date: Mar 2014
Location: Broken Hill
Posts: 1,062
Default Re: Water Bill

we got a electric bill last march $3500 normal bill is around $350

we are on a pension and nearly died so we rang them and asked what is going on .

they said we had to bump up our fortnightly payment that are deducted from our pension to $500 per fortnight normally we pay $100

And they will look into it.

My wife went ballistic and rang ombudsman who deals with power and water company's we are not the first to contact them it seems a number of people in Broken Hill had similar bill.

first thing was the ombudsman,s office contacted origin energy and stopped them from deducting the $500 and first thing next morning
we got a phone call from Origin public relations people apologizing and promising to sort it out asap

It turned out they miss read the meter

if you have any questions re any power or water bill contact Ombudsman they are great and helpful

Power /water company s want you to pay up front sort it all out later not all can afford that
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