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The Bar For non Automotive Related Chat |
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#91 | ||
Not of the Sooty variety!
![]() Join Date: Dec 2004
Location: On a Shrinking Planet
Posts: 1,817
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I'm sure they are not. It's pretty obvious. ;)
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"To be afraid is to be alive - to act against that fear is to be a person of courage." Current
The Toy: 2002 AUIII TS50 The Daily and Tow Vehicle: 2016 VW Amarok |
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#92 | ||
FF.Com.Au Hardcore
Join Date: Jul 2012
Posts: 3,878
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Well you would think that the loss of any customer should be a concern to a business manager.When I was in business one of my more major suppliers did the wrong thing resulting in me changng supplier.I can assure you upper management were more than a little concerned and spent a fair while trying to convince me it was once off and wouldn't happen again.Maybe Smurfs problem is a little 2 way.He did state Mrs S manages a few staff and likes to get her own way,so maybe she came on a bit heavy with the receptionist.Other side,if receptionist had any nous she would have offered to have a look and fit a fuse to fix the problem
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#93 | ||||
Experienced Member
Join Date: Sep 2006
Location: Australasia
Posts: 7,529
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Quote:
In Poppa Smurfs situation it could have been handled better but what beggars disbelief was this quote from his OP Quote:
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#94 | |||
FF.Com.Au Hardcore
Join Date: Feb 2008
Location: WA
Posts: 3,705
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Quote:
Maybe someone in "upper management" will have the nous to take the coins out of the swear jar and replace them with fuses! Maybe I'm just old...dunno - hope not!
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www.bseries.com.au/mercurybullet 2016 Falcon XR8. Powered by the legend that is - David Winter. XC Cobra #181. 1985 Mack Superliner, CAT 3408, 24 speed Allison. |
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#95 | ||
FF.Com.Au Hardcore
Join Date: Jun 2009
Posts: 18,985
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random old duck pulls into stealership
needs a fuse / ok / here random old duck fits said fuse but said fuse wasnt problem and computery is stoofed random old duck pulls angrys about broken computerys insert fried computery dealer bash |
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#96 | |||
Experienced Member
Join Date: Sep 2006
Location: Australasia
Posts: 7,529
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Quote:
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#97 | |||
Bathed In A Yellow Glow
Join Date: Mar 2010
Location: NSW Central Coast
Posts: 2,530
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Quote:
Mercedes-Benz does or at least the two dealerships I use do. You can pull up any time unannounced and the Service Manager will send out someone with twenty of their best screwdrivers. They’ll give you something to eat and in no time you’ll be advised it’s fixed, or it’ll take a little more time or you'll have to come back as they need to source parts. But one thing they never do is turn you away. I also had a good relationship with my local Holden dealer when I lived in Sydney and someone from service was always prepared to come out and look at the car and if need be ask a mechanic come out as well. I remember a couple of years back I pulled up on my way home to ask them why the time on my display had gone from being shown in 12 hours to 24 hours as I couldn’t find anywhere in the menu that allowed you to adjust it. The service fellow didn’t know but the mechanic did and you needed to access the Engineering Mode to change it, so he showed me and wrote down the instructions in case it happened again. I posted it on the LS1 Forum and was surprised to find how many owners were stuck in the 24 hours mode but didn’t know there was a way to change it as the owner's manual makes no mention of it. It was a 15 minute job for the service department from the moment the service fellow came out until the mechanic finished showing me what to do. Maybe not but they have lost more than enough customers over the years to rate poorly with buyers so maybe it now time for them to change the way they treat their customers if they wish for them to return. |
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#98 | ||
BANNED
Join Date: Jul 2012
Posts: 2,886
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Looks like not only did the Ford dealership lose a customer,
but this member never came back to this site either...... ![]()
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