NEW! Pedders NO BULL Video News.

PeddStaff2 · 29-05-2009, 04:07 PM

Hi Ford Forums Legends! Pedders is proud to release its very first edition of its No Bull Video News hosted by motoring expert Neil Crompton. Contained in this edition is a host of key stories including Pedders winter safety message, AAAA awards, SportsRyder eXtreme XA coilover, Pedders parts catalogue to suit the Holden VE Commodore/Pontiac G8, Pedders top store awards for 2008, Pedders load carrying & towing solutions as well Neil Crompton’s motorsport wrap for the first three rounds of the 2009 V8 Supercars Championship Series. For further information on Pedders Suspension please visit www.pedders.com.au or wwwpeddersusa.com

Click here to see the video >>>>>>> http://www.pedders.com.au/trade/86/190

We are currently in production with a technical/parts catalogue similar to the VE Commodore just released for popular Ford models....watch this space!

Hope you enjoy the video and we look forward to your feedback!

**Burnout** · 29-05-2009, 06:09 PM

Nice professional job on the video......

dave351cid · 29-05-2009, 09:46 PM

well done.

i have seen a couple of the new adds on tv this week too. the old ones were ok but i think the new ones are better, give a more proffesional image with more info as well.

i want one of neil`s remote controled instant hoists.

PeddStaff2 · 30-05-2009, 07:56 AM

Quote:

Originally Posted by Burnedout

Nice professional job on the video......

Thanks Burnedout...really appreciate the feedback.

PeddStaff2 · 30-05-2009, 08:09 AM

Quote:

Originally Posted by dave351cid

well done.

i have seen a couple of the new adds on tv this week too. the old ones were ok but i think the new ones are better, give a more proffesional image with more info as well.

i want one of neil`s remote controled instant hoists.

Thanks dave351cid.....yeah the hoist thing is pretty cool. .....trying to get across how suspension relates to the "everyday" sceanario is always a challenge but I think the hoist and outside/workshop idea has worked. Thanks for your feedback.

Falc'man · 30-05-2009, 08:28 AM

Good video, Neil does a great job as always but... no mention of the Watts Link??!!??!

The XA appears to be a good package, worth considering.

Lee Holdsworth is the highest placed Holden driver? Come on Neil, pay attention!

SVR73 · 30-05-2009, 06:51 PM

I had a serious run in with a pedders branch that tried to take $2,000 out of my pocket for stuff that wasn't wrong with the car.
that was three years ago and has kept pedders from having me as a customer for life

Pedders Bendigo · 30-05-2009, 08:43 PM

Quote:

Originally Posted by SVR73

I had a serious run in with a pedders branch that tried to take $2,000 out of my pocket for stuff that wasn't wrong with the car.
that was three years ago and has kept pedders from having me as a customer for life

Sorry to hear that SVR73 the 1 thing that can't always be controlled is the people in the group but as always there are 2 sides to every story. Hope some more time might help or try a different store if you can no 2 stores are the same as the people in them differ from store to store.

PeddStaff2 · 31-05-2009, 08:39 AM

Quote:

Originally Posted by SVR73

I had a serious run in with a pedders branch that tried to take $2,000 out of my pocket for stuff that wasn't wrong with the car.
that was three years ago and has kept pedders from having me as a customer for life

Hi SVR73.....very sorry to hear that. Although it is 3 years ago I would really appreciate a PM with your story as we always like feedback and take the bad with the good. Of the handful of complaints we get back to state and head offices per year the majority relates to customers who have taken their cars in a check at Pedders, received a report and then taken it elsewhere for a second check which is a lesser amount. Pedders people have been trained when diagnosing cars in 28-point checks to fail an item that they believe will fail or become a major issue within the next 6 months or 10,000kms. Generally the main reason why sometimes a Pedders store will "overservice" compared to many other workshops is that many other workshops sometimes have a greater window for what is acceptable wear or problem, or simply because our shops specialise in suspension we witness problems that can occur and we go down the conservative route. Although the end result is some differences in opinions and complaints I would personally prefer our group to be conservatively "overservicing" than vice-versa as complaints are easier to deal with than injuries or worse that can result from worn steering and suspension that is not alerted to and not fixed. We have also received complaints from customers for the reverse situation...where one of our stores has not picked up on items that the second opinion did.

.....and at the end of the day our 28-point check is completely "obligation free". This may have nothing to do with SVR73's indiviudal problem but this is the main reason we get complaints....which generally are very few. I look forward to your PM SVR73.

Hemicuda · 02-06-2009, 11:26 PM

A young apprentice finally bought his dream car back in about 2002. He proudly drove his fairly neat XE ESP 302 Auto into work after getting it insured with a lowering certificate from Pedders. He puts it on the hoist and there were the shiny new Pedder red shocks on all four corners. I commented "well it is hardly an ESP anymore". He was unaware how good the original Bilsteins were and desperately tried to get them back. Two days after the shocks were fitted he rings and demands his old shocks back but is told they have been thrown away. (Yeah right!)
This post is not meant to disrepute all Pedders in general as honesty and integrity can vary from franchisee to franchisee. I just found it sad that this one in particular had taken advantage of someone young and a little gullible.

747jet · 03-06-2009, 12:08 AM

got a full set of pedders springs for my f6 l/h/f setting higher then r/h/f 10mm takeing car back to pedders i was told its the car fault that the car sat 10mm higher on one side and there was nothing that could been done so i fixed it my self sitting all good now

PeddStaff2 · 03-06-2009, 07:43 AM

Hi all...thanks for your posts and again it is unfortunate that some of you have received unsatisfactory experiences from Pedders....we are not perfect but want to try and get better. Rather than having a bad experience and doing nothing about it (other than posting it on a forum) I would really appreciate a PM with your story and the store involved so I can prevent problems in the future.....as I have said before we service around 200,000 customers a year nationally so I fully expect some issues!

Laminge · 03-06-2009, 11:09 AM

Im a little at loss what the 2 recent posts here have to do with this sponsor, if you have an issue take it to pm with the sponsor.

Seems everyone thinks its an opportunity to have a whinge and I for one am sick of it, specially when when we get one side of the story.

Back on topic, warnings will be issues otherwise