Quote:
Originally Posted by aaaaplay
I got terrible news today, after being told it would be done under warranty and having my car pulled to bits, the dealer doesn't want to honor my warranty. They say this is due to the seal being not fitted correctly by another ford dealer during a repair! As I see it Ford is a company as a whole and should be responsible for all repairs no matter what ford dealer carried them out! Currently my car is sitting at the dealer without a gearbox. to me it is unacceptable and if it isnt fixed trust me I'll make it a PR S%!TSTORM!
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Should be covered if it was done by an authorised Ford dealer, contact : Ford Customer Relationship Centre Phone: 13 FORD (13 3673) I hope you find some joy with them.