[paulo7]

Not a good story at all, I really feel for you.
I had minor issues with a dealer when I had a focus, and decided that after the first free service I wouldn't go back to a dealer again. For a few years now I take my car to a mechanic around the corner near my work and he does the services for a little cheaper and by the book. Everytime I've asked him to check something he's done it and reported back and not charged me the extra time - the fee was within $10 of the last service.
So it can be done!
You don't have to take you cars to dealers for a service and warrenty issues!